Terms of Service

Agreement to these terms

These Terms of Service form a binding agreement between you and Appsolutely Software (“we”, “us”) covering the Otto iPhone app, our website, and related support. By downloading, accessing, or using Otto you agree to these terms and to our Privacy Policy. If you do not agree, do not use Otto.

You must be at least 13 years old, and if you are under the age of majority where you live, you may use Otto only with a parent or guardian's consent. You may use Otto only for lawful, personal car-shopping purposes.

What Otto is — and what it is not

Otto uses artificial intelligence to read used-car listings and produce estimates: a deal score, an indicative price range, commonly reported issues for the model, possible red flags, inspection prompts, and suggested negotiation language.

These outputs are informational estimates only. Otto is NOT a mechanical inspection, a vehicle appraisal, a title or history report, a safety certification, or legal, financial, insurance, or professional advice, and no professional relationship is created by your use of it.

AI can be wrong. Analyses may be incomplete, out of date, or inaccurate, and listings themselves may contain false information supplied by sellers. Market values, recalls, and known-issue information change over time.

Before buying any vehicle you must independently verify it — obtain a pre-purchase inspection from a qualified mechanic, review an official vehicle history report, confirm title status and open recalls, and inspect the car in person. You are solely responsible for your purchase, financing, and negotiation decisions and their outcomes.

Acceptable use

Do not use Otto to break the law, infringe anyone's rights, or harm others. You agree not to scrape, bulk-download, resell, sublicense, or commercially redistribute Otto's outputs; not to use Otto to build or train a competing product or dataset; and not to reverse engineer, decompile, or attempt to derive our source code or prompts except where that restriction is prohibited by law.

Do not attempt to bypass rate limits, security, or access controls, submit malware, probe or overload our systems, or access another user's account or data.

Do not submit content you lack the rights to share, or content that is unlawful, defamatory, or contains other people's personal information without their permission. You are responsible for complying with the terms of any listing site you copy content from.

We may limit, suspend, or terminate access for conduct that violates these terms or creates risk for us or other users.

Your content and our intellectual property

You keep ownership of the listings, screenshots, photos, and text you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, and process that content solely to operate and improve the service, including sending it to our AI processing providers to generate your analysis. You represent that you have the rights needed to grant this licence.

Otto, its software, design, branding, and the models, prompts, and scoring methods behind it remain our property or that of our licensors. Subject to these terms we grant you a personal, revocable, non-transferable, non-sublicensable licence to use the app on Apple devices you own or control.

You may use analyses you generate for your own car shopping. If you send us feedback or suggestions, we may use them freely without obligation to you.

Accounts, subscriptions, and cancellation

You are responsible for the security of your account and for all activity under it. Notify us promptly of any unauthorized use, and give us accurate information.

Paid features are sold as auto-renewing subscriptions or one-time purchases through the Apple App Store, and are governed by Apple's terms. Payment is charged to your Apple ID at confirmation, and a subscription renews automatically unless cancelled at least 24 hours before the end of the current period.

Manage or cancel subscriptions in your Apple account settings; deleting the app does not cancel a subscription. Refunds are handled by Apple under its policies; we cannot process them directly. Prices and plans may change on notice, effective at your next renewal.

Free trials, if offered, convert to a paid subscription unless cancelled before the trial ends. You may close your account at any time in the app.

Third-party content and links

Otto analyzes listings and information from third parties, and may link to marketplaces, dealers, or other services. We do not control, endorse, or guarantee that third-party content, pricing, or availability, and we are not responsible for your dealings with any seller, dealer, lender, or inspector.

Availability and changes

We may add, change, suspend, or discontinue any part of Otto at any time, and we do not guarantee uninterrupted or error-free operation. Maintenance, outages, and provider failures can interrupt the service.

We may update these terms. For material changes we will give notice in the app or by email before they take effect; continued use after the effective date means you accept the revised terms. If you do not accept them, stop using Otto and cancel any subscription.

Disclaimers

To the fullest extent permitted by law, Otto and all outputs are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty as to accuracy, completeness, reliability, or the condition, value, safety, or history of any vehicle.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you; in that case our warranties are limited to the minimum extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, we and our officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost savings, loss of data, vehicle repair or diminished-value costs, or any losses arising from a vehicle you bought, sold, or declined to buy.

Our total aggregate liability for all claims relating to Otto will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or fifty US dollars.

These limits apply even if a remedy fails of its essential purpose, and they do not exclude liability that cannot lawfully be excluded, such as for fraud, death, or personal injury caused by our negligence.

Indemnity

You agree to indemnify and hold us harmless from claims, damages, liabilities, and reasonable legal fees arising out of your content, your use of Otto, your violation of these terms or applicable law, or your rights disputes with a seller, buyer, or other third party.

Apple-specific terms

These terms are between you and us, not Apple, and Apple is not responsible for Otto or its content. Your licence to use Otto is limited to Apple devices you own or control, as permitted by the App Store Terms of Service.

Apple has no obligation to provide maintenance or support for Otto. If Otto fails to conform to any applicable warranty, you may notify Apple, which may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.

Apple is not responsible for product-liability claims, claims that Otto fails to meet legal requirements, or third-party intellectual-property claims relating to Otto. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You represent that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and are not on any US Government prohibited-party list.

Governing law and disputes

These terms are governed by the laws of the State of Texas, USA, excluding its conflict-of-law rules, and the courts located in Texas will have exclusive jurisdiction, unless mandatory consumer-protection law in your country of residence gives you the right to bring proceedings locally.

Before filing a claim, please contact us at hello@appsolutely.software so we can try to resolve the matter informally within 30 days.

To the extent permitted by law, claims must be brought individually and not as part of a class or representative action, and any claim must be filed within one year after it arises.

General

If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger or sale of assets.

These terms, together with the Privacy Policy and any purchase terms, are the entire agreement between us regarding Otto. Sections on content licences, disclaimers, liability, indemnity, and disputes survive termination.

Contact

Questions? Email hello@appsolutely.software or use our contact form.